Lead Adventure Specialist
Purposes of Position
Inspire travelers to extend their stay in the Eugene, Cascades & Coast region and visit more than one part of our region through exceptional customer service, good information, and passion for the diverse recreational activities throughout the Eugene, Cascades & Coast region. Promote sales for Travel Lane County members and Adventure Center retail.
Position Requirements
- Previous experience managing staff
- Strong organizational skills
- Passion for and knowledge of Lane County's soft adventure, culinary, and arts product
- Exceptional customer service
- Ability to work easily & professionally with a variety of people
- Loyalty to Travel Lane County; positive representation
- Clear written and oral communication
- Ability to handle fast paced customer service environment and multiple tasks at one time
- Use of a multi-line phone
- Strong computer skills (Microsoft Word, excel, internet)
- Ability to type 35 wpm
- Experience operating a cash register
- Ability to lift 35 lbs from the floor
- Ability to stand for duration of an 8 hr shift
- Ability and willingness to use standard cleaning supplies
- Willingness to work after hours events when necessary
- Ability to work weekends
- Ability to pass a background check
- Ability to secure a liquor license
- Valid Driver's License and clean driving record
Specific Duties
- Assist with administration and management of Adventure Center facility/staff/inventory
- Assist visitors with trip planning, booking accommodations and recreational activities
- Use online tools to assist with trip planning
- Retail sales
- Stock brochure and retail inventory
- Attend festivals and events to promote Travel Lane County and its members
- Light cleaning
- All Adventure Specialists may be asked to work shifts at the Downtown or Springfield Adventure Centers and in the Mobile Visitor Van (or Mobile Van Adventure Center)
- Other duties as assigned
This full time hourly position includes benefits. Reports to Adventure Center Manager. It requires weekend work and occasional evening hours.
This is a full time hourly position.
This position is open until filled. Interviews start June 8, 2010.
To apply, send a cover letter and resume to Travel Lane County attn: Human Resources, PO Box 10286, Eugene OR 97440 or email: humanresources@TravelLaneCounty.org.