Travel Lane County
541.484.5307 · 800.547.5445 ·
Adventure Center/Visitor Information: 3312 Gateway St · Springfield OR (Open daily 9 a.m. - 6 p.m.)
Downtown Eugene Visitor Center: 754 Olive St · Eugene OR (Open Monday-Friday 8 a.m. - 5 p.m.)
Mailing Address: PO Box 10286 · Eugene OR 97440 s

Thank you for your interest. This position has been filled.

Please check for other career opportunities with Travel Lane County.


Visitor Services Coordinator/Office Assistant

Purposes of Position

Inspire travelers to extend their stay in the Eugene, Cascades & Coast region and visit more than one part of our region through exceptional customer service, accurate information, and passion for the diverse recreational, cultural and culinary activities throughout the Eugene, Cascades & Coast region. This position also provides office support and is the primary receptionist for Travel Lane County’s administrative office.

Specific Duties

  • Front desk reception for Travel Lane County
  • Assist visitors with trip planning
  • Responsible for maintaining front desk organizational systems
  • Maintain brochure inventory
  • Payment processing and retail sales
  • Assist with special events
  • Work shifts at the Downtown Eugene, and occasionally at the Springfield Adventure Center
  • Data/photo entry and bulk data import
  • Light cleaning
  • Assist office staff with projects
  • Other duties as assigned


  • Hospitality and/or travel/tourism industry experience preferred
  • Passion for and knowledge of Lane County’s adventure, culinary, and cultural offerings
  • Exceptional customer service, promptness, reliability and attention to detail
  • Ability to work easily & professionally with a variety of visitors, coworkers and clients
  • Values mission of Travel Lane County; positive representation
  • Clear written and oral communication
  • Ability to handle fast paced customer service environment and multiple tasks at one time
  • Use of a multi-line phone
  • Basic computer skills (Microsoft Suite, Internet)
  • Accurate data entry


  • Must have a valid Driver’s License and clean driving record
  • Available to work after hour events when necessary
  • Able to lift 35 lbs. from the floor and carry short distances
  • Capacity to stand for duration of an 8-hour shift
  • Willingness to use standard cleaning supplies

This 40 hour/week position is benefited and starts at $14.00/hour. Benefits include medical and dental insurance as well as paid holidays, vacation and sick leave.

The position is open until filled. Interviews start immediately.

Cover letters should highlight the applicant’s knowledge and passion for the Eugene, Cascades & Coast region as well as relevant office experience. Please limit cover letters to one page.

To Apply go to