Travel Lane County
541.484.5307 · 800.547.5445 · EugeneCascadesCoast.org
Adventure Center/Visitor Information: 3312 Gateway St · Springfield OR (Open daily 9 a.m. - 6 p.m.)
Downtown Eugene Visitor Center: 754 Olive St · Eugene OR (Open Monday-Friday 8 a.m. - 5 p.m.)
Mailing Address: PO Box 10286 · Eugene OR 97440 s


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Adventure Specialist - Mobile Outreach

Purposes of Position

Inspire travelers to extend their stay in the Eugene, Cascades & Coast region and visit more than one part of our region through exceptional customer service, accurate information, and passion for the diverse recreational activities throughout the Eugene, Cascades & Coast region.

Specific Duties

  • Distribute Lane County visitor related materials at major attractions, events and places of interest in Lane County and at key Oregon stops
  •  Assist visitors with trip planning, accommodations, and recreational activities
  • Respond to requests for visitor/relocation information
  • Administer surveys and distribute questionnaires as needed
  •  Maintain statistics:  location reports, member referrals
  • Maintain organization’s Visitor Van including brochure supply and cleaning
  • Other duties as assigned

Qualifications

  •  Passion for and knowledge of Lane County’s adventure, culinary, and cultural offerings
  •  Exhibit exceptional customer service
  • Function in a mobile environment with minimal supervision
  •  Work easily & professionally with a variety of visitors, coworkers and clients
  •   Loyalty to Travel Lane County; positive representation for the organization and area
  •  Clear written and oral communication skills
  • Handle fast paced customer service environment and multiple tasks at one time
  • Use of a multi-line phone
  •  Basic computer skills (Microsoft Word, Excel, internet)

Requirements

  •   Valid Oregon driver’s license and provide proof of a clean driving record
  •  Professional and friendly demeanor when dealing with the public
  •  Ability to work as part of a team 
  •  Ability to be flexible with work schedule, primarily weekends and holidays           
  •  Willingness to work on other projects during work hours if asked
  •  Familiar with internet research, basic computer skills, answering and transferring phone calls

Physical requirements

  • Able to lift 40 lbs from the floor and carry
  • Stand for duration of an 8 hr shift
  • Able to maneuver our Mobile Visitor Center bicycle (MIKE the Bike), including able to ride it short distances
  • Willingness to use standard cleaning supplies

This is a part-time, hourly position working weekends and holidays in the mobile visitor van with occasional shifts in the Adventure Center.

The position is open until filled. Interviews start immediately.

To apply, follow this link: https://eugenecascadescoast.bamboohr.com/jobs/view.php?id=16 and click "apply for this job".