Travel Lane County
541.484.5307 · 800.547.5445 · EugeneCascadesCoast.org
Adventure Center/Visitor Information: 3312 Gateway St · Springfield OR (Open daily 9 a.m. - 6 p.m.)
Downtown Eugene Visitor Center: 754 Olive St · Eugene OR (Open Monday-Friday 8 a.m. - 5 p.m.)
Mailing Address: PO Box 10286 · Eugene OR 97440 s


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Lead Adventure Specialist

Purposes of Position

Inspire travelers to extend their stay in the Eugene, Cascades & Coast region and visit more than one part of our region through exceptional customer service, good information, and passion for the diverse recreational activities throughout the Eugene, Cascades & Coast region. Promote sales for Travel Lane County members.

Position Requirements 

  • Passion for and knowledge of Lane County’s soft adventure, culinary and arts product
  • Ability to provide exceptional customer service in a fast-paced service environment
  • Exceptional attention to detail
  • Ability to work easily & professionally with a variety of people
  • Ability to work independently
  • Clear written and oral communication
  • Use of a multi-line phone
  • Strong computer skills (Microsoft Word, Excel, internet)
  • Experience operating a cash register helpful
  • Ability to lift from the floor, and carry, objects weighing up to 35 lbs and stand for duration of an 8 hour shift
  • Willingness to work weekends, evenings and holidays
  • Ability and willingness to use standard cleaning supplies
  • Ability to secure an OLCC server permit
  • Valid Driver’s License and clean driving record
  • Loyalty to Travel Lane County; positive representation

Adventure Specialist Responsibilities

  • Assist visitors with trip planning, booking accommodations and recreational activities
  • Use online tools to assist with trip planning
  • Retail sales
  • Stock brochure and retail inventory

Data Entry Responsibilities

  • Coordinate data entry, ensuring data is processed timely and with the highest level of accuracy
  • Ensure event details are keep at the highest standard
  • Enter data into Travel Lane County’s database system
  • Upload spreadsheets into Travel Lane County’s database system

Other duties as assigned

Compensation/Hours

This part time, 20-25 hrs/week, hourly position reports to the Visitor Services Manager. This position regularly works both weekday and weekends at the Adventure Center and occasional at the Downtown Office. The number of hours worked per week many increase during the summer months. Sick leave earned on hours worked, eligible for employer contribution to SEP/IRA after 2 years of employment. Pay starts at $11.50/hour.