Travel Lane County
541.484.5307 · 800.547.5445 · EugeneCascadesCoast.org
Adventure Center/Visitor Information: 3312 Gateway St · Springfield OR (Open daily 9 a.m. - 6 p.m.)
Downtown Eugene Visitor Center: 754 Olive St · Eugene OR (Open Monday-Friday 8 a.m. - 5 p.m.)
Mailing Address: PO Box 10286 · Eugene OR 97440 s


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Mobile Visitor Services Specialist

Purpose of Position

Inspire travelers to extend their stay in the Eugene, Cascades & Coast region by encouraging them to visit more than one part of our region. Will fulfill Travel Lane County’s brand promise by delivering exceptional customer service, providing accurate information, and demonstrating a passion for the diverse recreational activities throughout the Eugene, Cascades & Coast region.

Position Requirements

  • Passion for and knowledge of Lane County’s adventure, culinary, and cultural offerings
  • Exhibit exceptional customer service
  • Function in a mobile environment with minimal supervision
  • Work easily & professionally with a variety of visitors, coworkers and clients
  • Loyalty to Travel Lane County; positive representation for the organization and area
  • Clear written and oral communication skills
  • Valid Oregon driver’s license and a clean driving record
  • Professional and friendly demeanor when dealing with the public
  • Enjoy work as part of a team
  • Willingness to work weekends and evenings
  • Willingness to work holidays
  • Willingness to work on other projects during work hours if asked
  • Capacity to lift 35 lbs. from the floor and carry short distance
  • Stand for duration of an 8-hour shift
  • Maneuver our Mobile Visitor Center bicycle (MIKE the Bike) as well as able to ride it short distances
  • Use standard cleaning supplies
  • Basic computer skills (Microsoft Word, Excel, internet)

Responsibilities

  • Distribute Lane County visitor related materials at major attractions, events and places of interest in Lane County and at key Oregon stops
  • Assist visitors with trip planning; provide options for accommodations and relevant information about recreational activities
  • Administer surveys and distribute questionnaires as needed
  • Maintain statistics:  location reports, member referrals
  • Maintain organization’s Visitor Van and Outreach supplies, including brochure supply and cleaning
  • Other duties as assigned

Compensation/Hours

This is a part-time, hourly non-exempt position working weekends and holidays as part of the Outreach program and mobile visitor van. Sick leave earned on hours worked, eligible for employer contribution to SEP/IRA after 2 years of employment. This position reports to the Visitor Services Manager. Pay starts at $11.50/hr

The position is open until filled. Interviews start immediately. Please provide a cover letter and a resume for consideration. Incomplete applications will not be considered.

Apply here.