Travel Lane County
541.484.5307 · 800.547.5445 ·
Adventure Center/Visitor Information: 3312 Gateway St · Springfield OR (Open daily 9 a.m. - 6 p.m.)
Downtown Eugene Visitor Center: 754 Olive St · Eugene OR (Open Monday-Friday 8 a.m. - 5 p.m.)
Mailing Address: PO Box 10286 · Eugene OR 97440 s

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Office Assistant and Lead Adventure Specialist

Purposes of Position

Inspire travelers to extend their stay in the Eugene, Cascades & Coast region and visit more than one part of our region through exceptional customer service, accurate information, and passion for the diverse recreational activities throughout the Eugene, Cascades & Coast region. This position also provides office support and relief for the receptionist for Travel Lane County’s administrative office and works closely with the tourism department.


  • Work shifts at the Downtown Eugene Visitor Center and Springfield Adventure Center
  • Front desk reception for Travel Lane County
  • Assist in media researching and fact-checking articles
  • Experience with press clippings or media research
  • Assist visitors with trip planning
  • Able to maintain front desk organizational systems
  • Payment processing and retail sales
  • Assist with special events
  • Data entry and data import
  • Light cleaning
  • Assist office staff with projects
  • Other duties as assigned

Position Requirements

  • Passion for and knowledge of the Eugene, Cascades & Coast’s (Lane County’s) soft adventure, culinary, and cultural offerings
  • Exceptional customer service, promptness, reliability, and attention to detail
  • Ability to work easily & professionally with a variety of visitors, coworkers and clients
  • Values mission of Travel Lane County; positive representation
  • Clear written and oral communication
  • Ability to handle fast paced customer service environment and multiple tasks at one time
  • Strong writing, telephone and communication skills
  • Accurate data entry
  • Strong organizational skills
  • Able to use all aspects of a multi-line phone system
  • Strong computer skills (Microsoft Suite, Internet) and ability to use a type for extended periods of time
  • Experience operating a cash register/POS system for retail sales
  • Valid Driver’s License and clean driving record
  • Able to lift 35 lbs. from the floor and carry
  • Capacity to stand for duration of an 8 hr shift
  • Willingness to use standard cleaning supplies


  • This is a part-time, hourly, non-exempt position.
  • This position reports to the Visitor Services Manager
  • This position works weekends at the Adventure Center in Springfield, and midday three days a week at the Downtown Eugene Visitor Center.

To apply please click here and you will be taken to our online portal.