Travel Lane County
541.484.5307 · 800.547.5445 ·
Adventure Center/Visitor Information: 3312 Gateway St · Springfield OR (Open daily 9 a.m. - 6 p.m.)
Downtown Eugene Visitor Center: 754 Olive St · Eugene OR (Open Monday-Friday 8 a.m. - 5 p.m.)
Mailing Address: PO Box 10286 · Eugene OR 97440 s

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Membership FAQs


How can I become a member?

How much does membership cost?

  • Basic annual membership starts at $250 with an initial administrative fee of $15. Upgraded memberships, add-on marketing packages and categories, and special advertising opportunities are available at additional cost. This is less than $1 per day for a variety of ways that your business will receive exposure to visitors and locals.

What does a basic membership include?

  • Your choice of either a Tourism, Convention, Sports or Industry Supporter marketing package. Marketing packages may be added for $50 each.
  • One category listing for inclusion in our online directory. Depending on your category, additional inclusion in applicable printed guides.
  • Invitations to member events. Hosting opportunities are also available.
  • Monthly Member Update with marketing and advertising opportunities.

How does membership benefit me?

  • Members benefit from the breadth, depth and longevity of our tourism, convention and sports marketing. Travel Lane County is recognized as the region's destination marketing organization.

  • Collective media purchasing power makes it possible for our members to advertise in premium mediums at lower price points and through our local, state, and national network of members and associations, we can expand your sphere of influence. As a member, our resources become your resources!

  • We use a multiplicity of tools including visitor centers, publications, presentations and networking forums, websites, mobile sites, social media, press campaigns and advertising to generate tourism attention, gather and convert leads, book tours and conventions, provide visitor services and support the communities' interests.

  • Residents, visitors, travel trade, convention and sports planners and media turn to us for lodging, dining and activity recommendations; industry data and research; and connections. We talk to your potential customers on a daily basis, both at home, nationally and internationally, and we invite you to join in the conversation!

How can I display brochures at your visitor centers?

  • Visitor Information Center in downtown Eugene - We stock brochures for our members only at our Visitor Information Center in downtown Eugene on a complimentary space available basis. You may stock up to 50 brochures at one time, either delivered to 754 Olive Street, Eugene or mailed to PO Box 10286, Eugene, OR 97440.
  • Eugene, Cascades & Coast Adventure Center & Visitor Information in Springfield - As a member, if you link to from your website AND/OR participate in any Travel Lane County advertising program, Adventure Center brochure display is complimentary.


How can I advertise in your publications?

  • Official Visitor Guide - A directory listing in the Eugene, Cascades & Coast Official Visitor Guide is included with the tourism marketing package membership. Display advertising is available for members and non-members at an additional cost.
  • Dining Guide - A directory listing in the Eugene, Cascades & Coast Dining Guide is included with the tourism marketing package membership for those in the Restaurant & Nightlife category selection. Display advertising is available for members only at an additional cost.
  • Visitor Map - For inclusion on our popular Eugene, Cascades & Coast Visitor Map (also in every visitor guide as a tear-out) the cost is $120 annually, and is available for members only. The maps are used by residents and visitors alike and feature both the region and the Eugene - Springfield metro area.

How do you distribute your publications?

  • The visitor guides are distributed at the Eugene and Portland Airports. Our guides and maps are also available at Oregon Welcome Centers, AAA offices, hotels, visitor centers, chamber of commerces and local businesses. Additionally we provide them to convention attendees, travel and meeting planners, media and our members. The visitor guide is our official and primary fulfilment piece. Annual distribution is 120,000 for visitor guides, 25,000 for restaurant guides and 150,000 for visitor maps.

How can I get my business on your website?

  • As a member your business is automatically uploaded to our online listings. You can manage your contact information and description through your member Extranet account. One membership category is included with a basic membership and additional category listings may be purchased for an additional $50 each. Additional online advertising is available. Contact for details.

  • Complimentary event calendar listings on our website are also available for members and non-members. Go to Submit An Event to upload your event to the master online calendar.

  • Have an ongoing special or limited promotion? We list members' deals and discounts on our Deals web pages for free. Use the member Extranet to post your deals or contact


Are you part of the Chamber of Commerce?

  • While we are not affiliated with a chamber of commerce, we have mutually supportive relationships with multiple chamber of commerce groups from the Cascades to the coast. We function as a convention and visitors bureau under Travel Lane County DBA "Eugene, Cascades & Coast." Many of our members find that joining both their local chamber of commerce and Travel Lane County provides them with diverse marketing and networking opportunities.

Where do you get your funding?

  • Eugene, Cascades & Coast / Travel Lane County is a private, non-profit, 501 (c) 6 corporation, governed by a thirty-member board of directors. Funding comes from hotel room tax, member dues and advertising.