Travel Lane County
541.484.5307 · 800.547.5445 · EugeneCascadesCoast.org
Adventure Center/Visitor Information: 3312 Gateway St · Springfield OR (Open daily 9 a.m. - 6 p.m.)
Downtown Eugene Visitor Center: 754 Olive St · Eugene OR (Open Monday-Friday 8 a.m. - 5 p.m.)
Mailing Address: PO Box 10286 · Eugene OR 97440 s


 

Frequently Asked Questions

What is the dress code?

Conference attire is business casual for all events. We recommend bringing a sweater or light jacket with you as personal preferences vary regarding room temperature.

Will I receive event updates?

Yes! Eugene, Cascades & Coast Sports Commission will send emails periodically to update registered attendees on the agenda, event happenings and logistics. Please make sure that the email address Jessica@EugeneCascadesCoast.org is on your safe senders list to ensure you are receiving all important event information. 

Will you be live streaming?

No, at this time we are not offering live streaming of the event. 

Paying by check?

Please contact Jessica Joyce at Jessica@EugeneCascadesCoast.org to request an invoice and to receive special registration instructions.

What is the cancellation policy?

  • All registration cancellations and refund requests submitted by the participant more than 7 calendar days (1 week) prior to the scheduled event will be awarded a full refund.
  • A full refund or credit toward a future Summit event will be issued to all participants in the event that the Oregon Sports Summit cancels the event for any reason other than inclement weather.
  • If an event is canceled due to inclement weather or dangerous road conditions, the event will be rescheduled and paid registrations will be applied to the rescheduled event.

All event registration cancellation requests must be received in writing and sent to Jessica@EugeneCascadesCoast.org. Please call 541.743.8765 with any questions regarding the cancellation policy.

Can I send a substitute in my place?

If you find that you are unable to attend the Summit, you are welcome to send a colleague in your place. There is no fee to make this change, but all requests will need to be received by Monday, April 6, 2020.  All registration substitution requests and questions can be sent directly to Jessica@EugeneCascadesCoast.org.

What if there's inclement weather?

If the event is held, but weather conditions prohibit your safe travel so you are unable to attend, please notify Jessica Joyce at Jessica@EugeneCascadesCoat.org within 24 hours of the event beginning. If you cancel your registration due to inclement weather, we are unable to provide a full refund – but we are happy to transfer your paid registration to a future event.

What is the event's photography policy?

The Oregon Sports Summit is held in a public space, therefore we do not prohibit participants, exhibitors, sponsors, or news organizations from photographing, video or audio-taping some conference activities. Eugene, Cascades & Coast Sports Commission reserves the right to use images taken at the conference with your photograph and/or likeness on social media and/or in future marketing materials. Eugene, Cascades & Coast Sports Commission is not responsible for individual attendee’s use of your image or likeness. For concerns about your image and likeness being used in this manner, please contact the conference organizers at Jessica@EugeneCascadesCoast.org

For More Information:

Jessica Joyce

Director of Event Operations