Travel Lane County
541.484.5307 · 800.547.5445 · EugeneCascadesCoast.org
Adventure Center/Visitor Information: 3312 Gateway St · Springfield OR (Open daily 9 a.m. - 6 p.m.)
Downtown Eugene Visitor Center: 754 Olive St · Eugene OR (Open Monday-Friday 8 a.m. - 5 p.m.)
Mailing Address: PO Box 10286 · Eugene OR 97440 s


Information for International Travelers

Understanding local customs, practices and expectations can help provide a more streamlined and smoother travel experience. Here are some local tips and resources to help make traveling easier for our international visitors.

Money Exchange & Shopping

Exchanging currency is not easily done in Eugene - Springfield as most banks do not maintain or accept foreign currencies. Summit Bank has limited access to currency exchange. Please contact them at 541.684.7500 to discuss your needs. However, we strongly recommend changing money prior to arrival. Local stores are unlikely to accept foreign currency.

Traveler's Cheques & Prepaid Cards

American Express Traveler's Cheques may still be redeemed or purchased at specific locations but prepaid cards are replacing them. Eugene AAA no longer sells traveler's cheques but may offer travel insurance or other financial benefits and services to AAA members.

Sales Tax

It varies by state, but in Oregon, there isn't any retail sales tax! So that makes it easier knowing what you'll be charged at the grocery store or retail store cash register. However, there are taxes and fees that will appear on your hotel room bill as applicable by region. 

Eugene Shopping Bag Charges

One extra charge that you may incur at the cash register is a shopping bag fee. Complimentary plastic and paper bags were restricted several years back, so when grocery or retail shopping in Eugene — bring your own reusable bag or plan on purchasing a paper bag for .05 at check out. You can also purchase re-usable shopping bags of varying quality at markets and retail outlets.

ATMs & Cash Withdrawals

Use your credit or debit card at a bank or local ATM to withdraw money.

Cashless Transactions

Due to pandemic protocols, some restaurants or stores are promoting cashless transactions. Ordering and payment are done on tablets, so be prepared with a card for those digital destinations. 

Best to plan ahead and pre-purchase any needed recreation and park permits, but if you find that you need to purchase a parking permit at a trailhead, some kiosks will only accept card payment.

Cash Only

If you are are traversing the back roads through Oregon Wine Country or agricultural lands, you'll want to have cash with you for shopping at farm stands. Many operate on the honor system, so bring small bills so you can leave exact amounts. 

Tipping & Gratuities

Waitstaff live off their tips in the United States. Their base pay is minimal, so remember that when dining out. For sit down service, gratuities customarily range from 15-20% of your total bill, depending on the quality of service you received. 

At food trucks, take-out windows and coffee carts there is usually a tip jar — drop in your change or a few dollars to thank them. When ordering drinks directly from a bartender, it is customary to tip them one to three dollars tip too, depending on what you ordered and how many drinks. 

Other Gratuities

Shuttle drivers, cabs, baggage attendants, stylists and spa service providers are generally tipped $1 a bag, or 10% to 20% of the bill, to reflect the level of service provided.

Language & Translation

For the World Athletics Championships Oregon22, the Global Seal Experience will provide on-demand language interpretation and way-finding assistance through the Discord mobile app at the Eugene Riverfront Festival, and as guests arrive at Eugene Airport. A wide variety of languages are available including, but not limited to, Arabic, French, German, Italian, Japanese, Korean, Mandarin, Portuguese (Brazilian), and Vietnamese.

Google offers online translation and you may wish to carry a language dictionary or phrase book with you. 

Pick up the printed Eugene, Cascades & Coast Visitor Guide in French, Japanese, German and Spanish. Copies are available at our Visitor Center in downtown Eugene.

The Jordan Schnitzer Museum of Art on the University of Oregon campus offers their gallery guide in six different languages.

The University of Oregon offers sign language interpreting services for university-related events.

Other resources include Centro Latino Americano.

International Phone Calls

To make international phone calls, purchase a phone card from Buy2 or any Fred Meyer.

Smoking in Oregon

Tobacco

Please refrain from smoking in all public, indoor spaces in Oregon. Check with your hotel regarding permitted smoking areas in or around the building as smoking is not allowed in hotel rooms.

When smoking outside, per smoking regulations, you must be at least 10 feet (3 m) away from business doorways, entrances, exits, accessibility ramps, intake values and windows. Twenty feet (6 m) from others is considerate. This includes electronic cigarettes and vaping. Always dispose of cigarettes properly.

Cannabis

Cannabis is legal to purchase and consume recreationally but there are laws guiding the sale and use of cannabis.

Welcome to Eugene! Among the many things you’ve come here to enjoy we hope you can take time to… More Info

Hot Springs Etiquette

Swimsuit coverage is required at most public outdoor swimming holes, hot springs and beaches. Exceptions to this include a few natural hot springs in the Cascades area, where full or partial nudity may be practiced. Please note that the private swimming pool-fed Belknap Hot Springs requires swimwear.

If you are seeking clothing-optional areas, the Willamettans is a private nudist resort popular with families and visitors. The Oregon Country Fair, also family-friendly, is held on private lands near Veneta every July, and is relaxed around partial nudity. One of their vendors, Naturally Undressed Endeavors,  can help answer questions about the nudist lifestyle.

The Willamettans Family Nudist Resort is a clothing-optional RV and tent resort outside of Springfield. The lodge includes restrooms,… More Info

Transportation

Getting Around

Many residents ride bicycles on the extensive bike path system throughout the communities. Bicycles are expected to follow traffic laws, and children are required to wear bicycle helmets. Unfortunately, bike theft is a problem, so always lock your bike securely. 

Bicycles can also be loaded onto public buses which run, not just around town, but between communities. The public bus system is fairly comprehensive with central hubs in downtown Eugene and downtown Springfield. There are some taxi and shuttle services and you can call for Uber or Lyft if you have an account and app downloaded on your phone.

To travel to Portland or along the west coast, Amtrak provides train services. There is a train depot in downtown Eugene.

Covered Bridges Scenic Bikeway in Fall by Greg Lee
Rent a bicycle to explore the parks or town centers — from bike share programs to electric bikes, find fun ways to get around.… More Info
Want to road trip but don't have a car? Explore the region beyond Eugene using public… More Info
International Drivers 

Find out if you are eligible to drive in the United States. Contact the Oregon DMV to see what documentation you need. 

Gas Stations / Don't Pump Your Own Gas

What happens at the gas pump varies state by state. Here in Oregon, attendants pump your gas for you — unless it is a remote community and late hours or odd hours. When you pull up to the pump, just stay in your car and the gas station attendant will handle the transaction for you.

Drive on the Right Side of the Road

Drive on the right side of the roadway, and give right-of-way to pedestrians. Cyclists are expected to follow driving laws, you'll note that green pavement area is reserved for cycling traffic.

More Travel Resources

The Department of Motor Vehicles (DMV) is the official licensing bureau and can provide you traffic law materials.

Eugene AAA is a membership based organization, so unless you are a member services may be limited. They provide maps, travel arrangements, prepaid credit cards, travel and life insurance and emergency roadside assistance.

Travel & Outdoor Recreation

Limited Cell Service Outside Metro

If you are heading out toward the Oregon Coast or up into the Cascade Mountains, be prepared that your cell service coverage may be spotty or not be available. Download or print out a paper map and have the information you needed before heading out.public transportation/getting around.

Prepare for Outdoor Adventures

The region offers many outdoor recreational adventures with hiking, waterfall viewing, lakes and hot springs. Dress for changing weather conditions, pack food and water, and always let someone know where you plan to go.

Spencer Butte
Don't leave home without checking this handy list of local tips for outdoor adventures!… More Info

Recycling & Garbage

Oregon prides itself in green practices like recycling. When disposing of waste, you may be asked to sort into recycle bins and "landfill". Some places even offer composting bins. If you have questions on what goes where, ask the restaurant host or cashier.

Please pack out whatever you pack into outdoor recreational spaces and public areas. Littering incurs a financial penalty and harms wildlife and natural environments.

Healthcare/Urgent Care

If there is a medical emergency, you may find it more expedient to head to a local urgent care office rather than a hospital emergency room. Call ahead to see what your out of pocket expenses will be, or what insurance is accepted. 

Some urgent care clinics include:

Sacred Heart Medical Center at RiverBend
Locate regional hospital and healthcare providers… More Info

Popular Culture

Visitors to our area may wish to visit the iconic cultural attractions of our area. From "The Simpsons" TV show to the region's counter-cultural enclaves, there is a lot to explore.

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