Driftwood Shores is a Certified Guest Service Property

Guest Service Gold Program Offered Through Travel Lane County |
Florence, Ore. - The Driftwood Shores Resort, having certified its entire front line staff in the Guest Service Gold® Tourism: OR Edition,is now recognized as a "Certified Guest Service Property" by the American Hotel & Lodging Educational Institute (AHLEI). Travel Lane County is proud to have partnered with the Oregon Coast Visitors Association (OCVA) in assisting the Driftwood Shores Resort receive the Guest Service Gold training. Thomas Rathbun Moser,Travel Lane County Visitor Services Manager, is a certified program trainer and led the courses Driftwood Shores employees participated in this summer and OCVA provided the class materials. Thomas is available to assist Lane County organizations with the Guest Service Gold® Tourism: OR Edition training.
For Guest Service Gold Training Contact: |

Author: Andy Vobora
Vice-President of Stakeholder Relations, Travel Lane County
541.501.9398 | 541.743.8770
Travel Lane County markets and promotes the Eugene, Cascades and Coast region as a destination for travel, conventions, sports, meetings and events. It serves as a private, nonprofit association dedicated to economic development through visitor spending, which pumped more than $783 million into Lane County, Oregon's economy in 2019. EugeneCascadesCoast.org