Travel Lane County
541.484.5307 · 800.547.5445 · EugeneCascadesCoast.org
Adventure Center/Visitor Information: 3312 Gateway St · Springfield OR (Open daily 9 a.m. - 6 p.m.)
Downtown Eugene Visitor Center: 754 Olive St · Eugene OR (Open Monday-Friday 8 a.m. - 5 p.m.)
Mailing Address: PO Box 10286 · Eugene OR 97440 s


Contact Us

Travel Lane County visitor information services and administrative offices are located at 754 Olive St, Eugene OR 97401.

Phone: 541.484.5307
Fax: 541.343.6335

Administration

Kari Westlund

President & CEO

Kari is a tourism industry leader, adept in strategic destination marketing and organizational management. She has led Travel Lane County since 1996, navigating significant changes in travel trends, technology and community growth. Kari contributes to many local and state committees and currently serves on the board of the U.S. Travel Association. As the leading authority on the Eugene, Cascades & Coast visitor industry, she is the official spokesperson for Travel Lane County.

Liz Bocking

Vice President of Finance & Adminstration

Liz is responsible for the financial and administrative oversight of Travel Lane County. She oversees day-to-day operational systems, human resources and adherence to organizational guidelines and policy.

Stakeholder Relations

Andy Vobora

Vice President of Stakeholder Relations

Andy oversees all local media communications, press releases and external reports. He is the primary community liaison for regional government, business and community groups. As a spokesperson for Travel Lane County, Andy specializes in relationship building, industry advocacy and community education.

Megan Temple

Senior Director of Partner & Community Engagement

Megan manages all Travel Lane County partner data, administration and communications. She organizes partner events and trainings. She also assists with editing print publications and partner-related content on the website. In addition, she oversees the Visitor Center operations and staff.

Jeff Malik

Destination Development Manager

Jeff works with stakeholder groups to develop and enhance tourism products, experiences and events to support the community needs for sustainable, year-round economies.

Mary Ann Reilly

Partner Development Coordinator

Mary Ann works to generate revenue and meaningful partnerships for Travel Lane County and the Eugene, Cascades & Coast Sports Commission through partnership sales, sponsorships and advertising opportunities.

Brian Saunders

Programs Support Coordinator

Brian manages calendar events, coupons and partner listings for Travel Lane County's website, as well as provides support for other administrative programs in the visitor center. Formerly, he served as Resource Assistance for Rural Environments (RARE) for the Oregon Dunes Restoration Collaborative working to preserve the dune habitat.

Integrated Marketing

Emily Forsha

Vice President of Integrated Marketing

Emily oversees digital platforms, content assets and creative services, and supports marketing strategies across the organization.

Taj Barnhart Morgan

Director of Content Strategy

Taj manages content strategy for Travel Lane County and oversees the Eugene, Cascades & Coast website. She trains staff across all departments on content platforms, development and implementation. She specializes in search engine optimization, user experience and analytics. Additionally, Taj creates and curates original content, writes and edits organizational copy, oversees the Travel Lane County style guide and assists with Eugene, Cascades & Coast brand management.

Melanie Griffin

Art Director

Melanie guides the creative team in the conception, design and execution of all visual materials. She also creates content to support the marketing initiatives across departments, including copywriting, original photography and photo/video editing. She manages the organization’s library of creative assets and assists with requests from media and partners.

Destination Marketing

Natalie Inouye

Vice President of Destination Marketing

Natalie oversees comprehensive destination marketing and sales for the leisure, convention and sports markets. Natalie's decades of service in the visitor industry, combined with her extensive community outreach and connections, make her a key leader in countywide tourism promotions.

Tourism Sales & Marketing

Stephen Hoshaw

Senior Director, Tourism

Stephen leads the Tourism department, overseeing strategic promotion of the Eugene, Cascades & Coast destination to the leisure market.

Meg Trendler

Director of Tourism Sales

Meg provides support for travel trade, independent international visitors and the film/video industry. She coordinates tours, develops group itineraries, offers resources for international travelers, scouts film locations and assists with permit information. Meg also hosts media and is an excellent culinary and local history resource.

Julia Voigt

Tourism Marketing Manager

Supports digital content and public relations strategies to promote Eugene, Cascades & Coast as a visitor destination.

Convention Sales & Services

Juanita Metzler, CMP

Senior Director, Conventions

Juanita secures meeting and conference bookings for the Eugene, Cascades & Coast region. She manages all local and national meeting markets. She specializes in business-to-business relationship building.

Linda Norris

Director of Convention Services

Linda provides in-market support for convention meeting planners. She assists with venue and activity arrangements, delegate itineraries and tour options, and dining and transportation recommendations. Linda coordinates welcome table services, delegate information packets, "Show your badge" discount programs, meeting micro-sites and pre-conference collateral. Additionally, Linda offers resources for reunions, weddings and other group events.

Convention & Sports Marketing

Philis McLennan

Director, Conventions & Sports Marketing

Philis is responsible for implementation of a successful marketing and social media program promoting the Eugene, Cascades & Coast region as a convention and sports destination.

Eugene, Cascades & Coast Sports Commission

Juanita Metzler

Senior Director, Conventions

Manages all convention sales markets.

Linda Norris

Director of Convention Services

Linda provides in-market support for convention meeting planners. She assists with venue and activity arrangements, delegate itineraries and tour options, and dining and transportation recommendations. Linda coordinates welcome table services, delegate information packets, "Show your badge" discount programs, meeting micro-sites and pre-conference collateral. Additionally, Linda offers resources for reunions, weddings and other group events.