Contact Us

Travel Lane County visitor information services and administrative offices are located at 754 Olive St, Eugene OR 97401.

Phone: 541.484.5307
Fax: 541.343.6335

Administration

Kari Westlund

President & CEO

Kari is a tourism industry leader, adept in strategic destination marketing and organizational management. She has led Travel Lane County since 1996, navigating significant changes in travel trends, technology and community growth. Kari contributes to many local and state committees and currently serves on the board of the U.S. Travel Association. As the leading authority on the Eugene, Cascades & Coast visitor industry, she is the official spokesperson for Travel Lane County.

Liz Bocking

Vice President of Finance & Adminstration

Liz is responsible for the financial and administrative oversight of Travel Lane County. She oversees day-to-day operational systems, human resources and adherence to organizational guidelines and policy.

Stakeholder Relations

Andy Vobora

Vice President of Stakeholder Relations

Andy oversees all local media communications, press releases and external reports. He is the primary community liaison for regional government, business and community groups. As a spokesperson for Travel Lane County, Andy specializes in relationship building, industry advocacy and community education.

Megan Temple

Senior Director of Partner & Community Engagement

Megan manages all Travel Lane County partner data, administration and communications, organizes partner events and trainings, and assists with editing print publications and partner-related content on the website. She also oversees Visitor Center operations and staff. A native Oregonian, Megan graduated Magna Cum Laude from Northwest Christian University and holds a Master's degree from Bushnell University.

Jeff Malik

Destination Development Manager

Jeff works with stakeholder groups to develop and enhance tourism products, experiences and events to support the community needs for sustainable, year-round economies.

Mary Ann Reilly

Director of Partnership Development

Mary Ann works to generate revenue and meaningful partnerships for Travel Lane County and the Eugene, Cascades & Coast Sports Commission through partnership sales, sponsorships and advertising opportunities.

Brian Saunders

Convention Sales & Marketing Coordinator

Brian assists the Conventions team in both sales and marketing efforts. Brian graduated from the University of Connecticut with a B.A. in Geography and came to Oregon to participate in the Resource Assistance for Rural Economies (RARE) Americorps program through the University of Oregon.

Integrated Marketing

Emily Forsha

Vice President of Integrated Marketing

Emily oversees digital platforms, content assets and creative services, and supports marketing strategies across the organization.

Taj Barnhart Morgan

Director of Content Strategy

Taj manages content strategy for Travel Lane County and oversees the Eugene, Cascades & Coast website. She trains staff across all departments on content platforms, development and implementation. She specializes in search engine optimization, user experience and analytics. Additionally, Taj creates and curates original content, writes and edits organizational copy, oversees the Travel Lane County style guide and assists with Eugene, Cascades & Coast brand management.

Melanie Griffin

Art Director

Melanie guides the creative team in the conception, design and execution of all visual materials. She also creates content to support the marketing initiatives across departments, including copywriting, original photography and photo/video editing. She manages the organization’s library of creative assets and assists with requests from media and partners.

Destination Marketing

Natalie Inouye

Vice President of Destination Marketing

Natalie oversees comprehensive destination marketing and sales for the leisure, convention and sports markets. Natalie's decades of service in the visitor industry, combined with her extensive community outreach and connections, make her a key leader in countywide tourism promotions.

Tourism Sales & Marketing

Stephen Hoshaw

Senior Director, Tourism

Stephen leads the Tourism department, overseeing strategic promotion of the Eugene, Cascades & Coast destination to the leisure market.

Meg Trendler

Director of Tourism Sales

Meg provides support for travel trade, independent international visitors and the film/video industry. She coordinates tours, develops group itineraries, offers resources for international travelers, scouts film locations and assists with permit information. Meg also hosts media and is an excellent culinary and local history resource.

Julia Voigt

Tourism Marketing Manager

Julia supports digital content and public relations strategies to promote Eugene, Cascades & Coast as a visitor destination.

Visitor Services

Joshua Dichoso

Visitor Center Manager

Joshua relocated from the island of Guam in 2021. With a strong retail sales background and a passion for visitor services, Joshua oversees Travel Lane County's visitor center.

Johanna Roseberg

Visitor Services Specialist

Johanna greets visitors in our Visitor Center and on the phone directing them to outstanding experiences in the Eugene, Cascades & Coast region.

Convention Sales & Services

Juanita Metzler, CMP

Senior Director, Conventions

Juanita secures meeting and conference bookings for the Eugene, Cascades & Coast region. She manages all local and national meeting markets. She specializes in business-to-business relationship building.

Linda Norris

Director of Convention Services

Linda provides in-market support for convention meeting planners. She assists with venue and activity arrangements, delegate itineraries and tour options, and dining and transportation recommendations. Linda coordinates welcome table services, delegate information packets, "Show your badge" discount programs, meeting micro-sites and pre-conference collateral. Additionally, Linda offers resources for reunions, weddings and other group events.

Convention & Sports Marketing

Philis McLennan

Director, Conventions & Sports Marketing

Philis is responsible for implementation of a successful marketing and social media program promoting the Eugene, Cascades & Coast region as a convention and sports destination.

Eugene, Cascades & Coast Sports Commission

J.B. Carney

Senior Director, Sports

J.B. oversees the Eugene, Cascades & Coast Sports Commission, focusing on growing the local sports event economy through excellent sales and services programs and effective target marketing. J.B.'s professional experience as a general manager and director of sales at a variety of hotel properties dates back to 2005. He holds a Bachelor's degree and Master's of Science degree from Oklahoma State University.

Ella Perez

Director of Event Operations, Sports

Ella supports sports sales efforts and assists sports event planners in promoting, planning, and conducting the best possible event for their organization. A native of Eugene, Ella holds a Bachelor's degree from Oregon State University and a Master's degree from the University of Texas. Her work experience includes event and operations management at the university level, for collegiate conferences, and the College Football Playoff.

Matthew Towers

Sports Sales & Marketing Coordinator

Matthew coordinates and supports efforts within Eugene Cascades and Coast Sports Commission to build and advance sports tourism in Lane County. Bringing event planning experience from the World Athletics Championships Oregon22, Matthew assists in event planning, partner relations, and sales efforts