Travel Lane County
541.484.5307 · 800.547.5445 ·
Adventure Center/Visitor Information: 3312 Gateway St · Springfield OR (Open daily 9 a.m. - 6 p.m.)
Downtown Eugene Visitor Center: 754 Olive St · Eugene OR (Open Monday-Friday 8 a.m. - 5 p.m.)
Mailing Address: PO Box 10286 · Eugene OR 97440 s

Travel Alerts for Eugene, Cascades & Coast

Current Updates

COVID-19 Health Update

Updated: July 15, 2020

On June 5, Lane County entered Phase 2 of Oregon's planned phased reopening. This allowed some additional businesses, like movie theaters and bowling alleys, and some recreational centers, like ball courts and swimming pools, to reopen if they meet safety guidelines set by the state.

Face covering requirements

Masks are currently required in all indoor public spaces and in outdoor spaces where maintaining social distance is challenging.

Outdoor recreation

Some state and local parks remain closed. Follow our guide to what's open at local parks and trails and check with the agency managing the outdoor space you'd like to visit for the most up-to-date information:

We urge everyone to take protective measures against COVID-19 by frequently washing your hands, staying home if you feel unwell and covering your mouth and nose with your bent elbow when you cough or sneeze. 

For daily updates from local, state and federal health agencies, please visit the following sources:

Downtown Visitor Center

We're available to answer visitor questions and provide assistance in-person or by phone, Monday - Friday, 9 a.m. - 5 p.m. Stop by or give us a call at 541.484.5307. 

Finally, please remember that viruses don't discriminate. The coronavirus impacts all people regardless of geographical origin, ethnicity or racial background.

For Visitor Questions

Please email and we'll get back to you as soon as we can Monday - Thursday, 9 a.m. - 5 p.m. 

For Media Questions

Kari Westlund

President & CEO

Kari is a tourism industry leader, adept in strategic destination marketing and organizational management. She has led Travel Lane County since 1996, navigating significant changes in travel trends, technology and community growth. Kari contributes to many local and state committees and currently serves on the board of the U.S. Travel Association. As the leading authority on the Eugene, Cascades & Coast visitor industry, she is the official spokesperson for Travel Lane County.

Andy Vobora

Vice President of Stakeholder Relations

Andy oversees all local media communications, press releases and external reports. He is the primary community liaison for regional government, business and community groups. As a spokesperson for Travel Lane County, Andy specializes in relationship building, industry advocacy and community education.

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Be Prepared & Know What to Do

Lane County's resources for how to prepare and what to do in an emergency.

We care about the safety and well being of our residents and visitors. During an emergency, conditions and information may change rapidly. Please sign up for emergency alerts with Lane County's emergency response agencies. This service addresses severe weather, fire, flooding, hazardous materials, evacuations, civil danger and missing persons. 


Agencies & Resources

Additional emergency resources and links for Lane County are posted below. Please follow the directions of local authorities.